Get in Touch. We're Here to Help!
We’d genuinely like to hear from you
There’s no call center here. No ticket number, no bot, no script. There are three of us in Emporia, Kansas, and when you email, one of us reads it and answers. Usually within one business day.
Ask us anything. Even if you haven’t bought a pair yet. Especially if you haven’t bought a pair yet.
Email us hello@blacksaileyewear.comWhich pair should I get?
Rudder and Jib fit differently, and that’s hard to judge from photos. Tell us your head size, what you’re wearing now, or just send a picture of your face. We’ll tell you straight which one we’d put you in — or if neither one is right for you.
Which lens for what I’m doing?
Fishing at first light, driving into the sun, a bright afternoon on the water. Different situations, different answers. Tell us what you do, and we’ll tell you which lens we’d choose.
Something’s wrong with my pair.
Send us a photo and tell us what happened. We’ll tell you which program covers it and get you sorted. Here’s how our warranty and replacement programs work.
Where’s my order?
Track it here. If the tracking looks stalled or wrong, tell us and we’ll chase it down.
I bought on Amazon.
Still our customer. Email us the same as anyone else.
Something else entirely.
An idea, a complaint, a question nobody’s asked us before, a photo of your sunglasses somewhere good. Send it. We read all of it.
If you’re anywhere near Emporia, come try them on. Our sunglasses are in the case at Brady Optical, the shop our dad opened in 1974 and still runs today. It’s where we grew up, and it’s where we learned lenses.
Brady Optical628 Commercial St
Emporia, KS 66801
Monday–Thursday, 9:00–5:30