Shipping Information

 

At Black Sail Eyewear, we’re proud to offer FREE shipping on all orders!

Order Processing Times:
Please allow 1-3 business days for us to process and dispatch your order. During peak seasons and holidays, processing may take up to 7 business days. Once dispatched, your order is handed off to our shipping carrier.

Estimated Shipping Times:
Shipping times depend on your location and start after dispatch. Please note that during peak times, carriers may experience delays, and international shipments may face customs delays.

Order Changes and Accurate Shipping Details:
Ensure your shipping details are accurate at checkout to avoid delays or cancellations. If you notice an error, email us at Orders@Blacksaileyewear.com within 24 hours. We’ll do our best to accommodate changes but can’t guarantee them after this time.

Delayed Delivery:
While we strive for timely delivery, delays may occur due to factors beyond our control, like courier issues or weather disruptions. We’ll keep you updated if any issues arise.

Lost or Stolen Packages:
If your package is lost or stolen, please contact us at Orders@Blacksaileyewear.com. We recommend filing a claim with the courier, and we’ll assist as much as possible, though we’re not liable for lost or stolen packages.

Shipping Policy Changes:
Black Sail Eyewear reserves the right to modify this Shipping Policy at any time. Please review the latest version before making a purchase. Your continued use of our products indicates acceptance of any updates.

For any questions or concerns, feel free to reach out to us at Orders@Blacksaileyewear.com.